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AUDIO - Arthur Volker - HSP #86
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VIDEO - Arthur Volker - HSP #86
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You'll hear why Dr. Volker joined Dentaltown, how to get into cosmetic dentistry, and why to continue your education.
Dr. Volker graduated from the Columbia University School of Dental and Oral Surgery. He is the Chairman of the New Dentist Committee and a member of the Continuing Education Committee for the New York State Academy of General Dentistry.
Dr. Volker is a Diplomate of the World Congress of Minimally Invasive Dentistry, and is a Fellow of the Academy of General Dentistry and the American College of Dentists. He is a clinical attending at the Coler-Goldwater Specialty Hospital and Nursing Facility on Roosevelt Island, and is in private practice in New York, with an emphasis on cosmetic and minimally invasive dentistry. Dr. Volker has published articles and lectures on such topics as cosmetic dentistry, minimally invasive dentistry, dental materials and dental implants
DentCare Dental
4701 Queens Blvd Suite 407 Sunnyside, NY 11104
(718) 937-6750
Howard Farran: It is an honor today ... I was in New York City and I was at the downtown at the Grand Hyatt and my buddy ... You're like, what, 20 miles up the street where you from?
Dr. Volker: Not even 20 minutes.
Howard Farran: Not even 20 minutes.
Dr. Volker: Mm-hmm (affirmative).
Howard Farran: Arthur Volker. Art Volker. You go by Art or Arthur?
Dr. Volker: Actually, everyone calls me Artie and that seems to be my tagline, but ...
Howard Farran: Artie? That's right [crosstalk 00:00:29].
Dr. Volker: Call me Artie
Howard Farran: But what's your avatar name? Art?
Dr. Volker: No, it's Toof Decay.
Howard Farran: Toof Decay. So you go by Artie?
Dr. Volker: Mm-hmm (affirmative).
Howard Farran: And I'm just a huge fan of your posts. I mean, a lot of people ... I would say that the reality is, probably 60,000 unique dentists go there a quarter and everyone just lurks. And they're afraid to post the case because you got to have some guts, some big cojones, to post a case to have 196,000 dentists look at your case and say, "Hey, you did it wrong" or "I'd do it this" ... And if they're cyber bullying, we have a report of use button and if you click that, lots of us look at it immediately. Because we don't want it to be dysfunctional, but the bottom line is, it takes a lot of guts to post a case.
I'm a big fan of your cases. I mean, you post implant cases, amazing cosmetic cases, you put numbers on the teeth showing the symmetry. Seriously, dude, you're an amazing cosmetic dentist, but you were telling me earlier that you lurked for awhile and then you started posting.
Dr. Volker: Oh, absolutely. So it's very funny that we were talking about lurking because I joined Dentaltown in 2004 at the suggestion of one of my resident advisors and he said, "You know, there's a really cool website you should go to. " He goes, "Everyone else is going to teach you the same baloney," if you will, he said, "You have to go there because, you know, people can speak their mind there."
So I graduated from school in 2003 and I said, "I'm going to join this because I want to see something different." And there's a line that somebody wrote that says, "You never practice alone again," and that's great, but you also really never practice the same way again. So for years, I would say from about 2004 to about 2013-ish, I lurked and I loved it. It was fantastic because I was exposed to so many people. I can name-drop here if you want ...
Howard Farran: Please name-drop!
Dr. Volker: But there are ton's of people. I mean, obviously everyone knows I'm a big Jason Smithson fan, I was actually trained on the microscope by Dino. You know, even Phil and his funny socks were a big hit for me. There were just tons of people who I learned from, who I'm sure more names will come to me as we go along, but you just sit there and you just would watch and I would sometimes watch a post or thread for hours and it was like, these are the most amazing dentists that I've ever seen.
Now mind you, Howard, I'm only out of school for a year or two at this time and I'm watching going, "You know, you can never do things like that. It's totally beyond my reach." And of course when someone like Jason posts, or Dino posts, or Melkers posts, you look and you're just like, "That's inhuman. I mean, no human being can do that." But you go on over time and you learn more and it just really ... Not only do you not practice alone, you know, you never practice alone, but you never practice the same way again. And that's an absolute certainty.
So I decided to post some cases, just to test the waters. That was at the behest of a few people after a couple of my own residents ... Because I taught at residency program in a hospital for a few years, they said "Why don't you start posting your case on Dentaltown and see what they say?" And I said, "Are you crazy? That's the worst idea I've ever heard." But they did it and I got some nice feedback and some people asked me to do articles with them. And so I put some articles up, but let me tell you, being a lurker is not a terrible thing. It really isn't. But I'm so glad I posted because it really fined tunes what you can do.
Howard Farran: You know, I always tell my four boys ... They're Eric, Gregory and Zack ... Eric's 26, Greg's 24, Ryan's 22, Zack's 20 ... I tell them, you know, when you come to a fork in the road, whichever one seems scary and uphill and hard, always take that. And the one that's easy, and level or downhill, never take that ... Always pushing yourself.
Dr. Volker: See, when I see a fork in the road, I take it, and then I go eat. So that's a little bit of my problem.
Howard Farran: You don't look like you have the problem as much as I do, and we should go to dinner tonight. You want to go to dinner tonight?
Dr. Volker: I am absolutely for it.
Howard Farran: All right, ride on. So I would say you do a lot of things amazingly well. What do you do well the most? What are you focusing on? I mean, what's going to be your definer? Are you mostly cosmetic dentist, or a restorative dentist?
Dr. Volker: I don't love the term, I think all dentists really strive to do cosmetic work. I mean, have you ever seen anybody brand themselves as "I'm the un-cosmetic dentist"? All right, but I try and enjoy doing anterior stuff.
Again, I was very influenced by a lot of people. My mentor was a fairly famous cosmetic dentist, he would lecture with Irwin Smigel in the early '80s. And I sort of followed under his wing and he taught me ... Maybe it's because I'm lazy. Maybe it's because I enjoy the immediate gratification of, you know, having some case, a patient walks in and then they walk out with a fantastic smile, or an improved smile.
Again, I don't love the term "cosmetic" because I don't think ... I mean, if you look at some of the surgeries, I think they're absolutely cosmetic as well. But we strive to make everything as sort of beautiful as possible within the realm of the possibilities.
Howard Farran: You know, there are all different ... I like emergency room. I like toothache [00:05:40]. I like to get them out of pain, do a root canal, [inaudible 00:05:43] crown, or pull the tooth. Some people like cosmetic dentistry.
I mean, some people think a screaming 3-year old child is very stressful. Of all the 9 specialties, the one I would not do is a pediatric dentist.
Dr. Volker: Join the club. Absolutely.
Howard Farran: I would just give up my license and go home. But, close to that, a lot of us ... I mean, a woman coming in who's 40 and she wants to look like she's 21, and she's got all these pictures and things written down and she wants a cosmetic dentist to redo her tooth. Wow, I'd run. Would you do that case?
Dr. Volker: I don't see why not ...
Howard Farran: Yeah.
Dr. Volker: As long as ... You know, there's ... The biggest thing, without fail, about attempting a cosmetic case ... All right, and I don't think there's a person on DT who would disagree, is to manage expectations.
I've posted several cases where patients have ... And I know we spoke about some of the orthodontic combination cases that I like to do, but I've also posted cases of these, you know, what we like to call insane diastema closures that I did using Dave Clarks's Bioclear Matrix, of which I'm on the faculty so I do have a bit of a prejudice towards it. But when I'm going to start a case, I'm going to say, "Listen, if you're not going to do X, Y, and Z, then you better be prepared to have it look like A, B, and C." You have to manage the patient's expectations.
How many times have I had patients ask for Julia Roberts' teeth? Or, what was that Hillary Duff, remember when she had those big, very bulky veneers? I had patients who brought in a picture of those, and at first I though, "Are you kidding me?", but you have to manage their expectations. And then if the patient wants those big, bulky veneers, as long as you're within proper function, health, marginal integrity, you know, who are you to define what's pretty?
Let me give you an example. I'm married. What was wrong with my wife's choice? She had no sense ... So people will think different things are beautiful.
Howard Farran: Yeah.
Dr. Volker: So that's how I approach that.
Howard Farran: Now that you've mentioned that company that you sit the board[inaudible 00:07:43] there's listeners out there who don't know what you're talking about, so talk about that.
Dr. Volker: About the?
Howard Farran: The Bioclear.
Dr. Volker: Oh, right. So it's a matrix system developed by Dr. David Clark and ...
Howard Farran: Where's he out of?
Dr. Volker: He's out of Tacoma, Washington. And he has a ... Right in Tacoma, a real nice, very kind of working class area, but he's a bit of a mad genius. I don't know if any of you know him, he has the rock star hair, makes me jealous. He has done a lot of stuff with microscopes.
So as he started working on the microscopes ...
Howard Farran: Now what's his name?
Dr. Volker: David Clark.
Howard Farran: David Clark?
Dr. Volker: Right. And he's again out of Tacoma, Washington and he's the developer of the Bioclear Matrix System. And Basically it's a way to do things like diastema closures, black triangle reduction predictably. And it's a whole system. The thing I like is that he's a guy who's an independent thinker, but a lot of his philosophies came about from working under the microscope.
So when he was under the microscope, he said, "It's a whole different world." Now I have been using the microscope for awhile, about a year and a half now, and it is almost looking into a science book. It's almost like looking into ... You know when people used to look into the telescopes? You see a whole different world. It's a completely different world there and you'll see some of the top doctors on Dentaltown are using microscopes. And it's really an unfair advantage.
So anyway, he was using this microscope when he saw these different ways. And one of the things he saw was that traditional molar matrices, flat molar bands, a lot of times would leave ledges if you're going to do diastema closures ... Now, there's some very, very talented people on DT who can do it that way, and we've seen cases ... I just sit there with my mouth open like it's the most amazing thing.
But as you look in the microscope sometimes, you'll see there's ledges, plaque accumulation, so what he did, is he developed a rounded matrix system. Using a 50 micron thick matrix and you place it between two teeth, you follow a very, very specific protocol, including rubber dam removal of biofilm, and you can do composite fairly predictably.
The reason I mention that is because I had such a case and I posted on Dentaltown on about an interdisciplinary diastema closure. And the patient had ortho, and sometimes if you over-close in orthodontics, you get this kind of weird, square, Chiclet look. So I went, I had seen Dr. Clark, I think it was in 2006, at a lecture, and I bought the matrix system, I tried it out and I sent it over to him, and I said, "Hey, thank you for your system, it was really terrific," and of course, he calls me back and he says, "We've got to do an article about this," to which I replied, "No, I don't want to write anything." So he twisted my arm a little bit and we ended up doing an article together and he can't get rid of me now.
Howard Farran: So, what's his website? Www.?
Dr. Volker: Bioclearmatrix.com
Howard Farran: Bioclearmatrix.com. Has he done an online CE course on that?
Dr. Volker: He has many on his, and he has a lot of YouTube videos as well. I'm not sure 100% if he has anything on Dentaltown at the moment.
Howard Farran: Tell him to put a course on that on Dentaltown, and we just talked about it, so a lot of people will want to see it.
Dr. Volker: Well, I outweigh him by 3 times or so, so I'll twist his arm.
Howard Farran: And tell him to call me to do a podcast.
Dr. Volker: Absolutely.
Howard Farran: Tell him to Skype me, I might talk about it more.
So you've been out doing this a long time ...
Dr. Volker: Oh, thanks.
Howard Farran: Give people some pearls about approaching cosmetic dentistry.
Dr. Volker: Okay.
Howard Farran: What would you recommend to people trying to be a better cosmetic dentist like you? What would you recommend that they do? What are some low-hanging fruit pearls for them?
Dr. Volker: I'll give them some low-hanging fruits, but first thing that I would say shoot for the stars. And by that I mean, attend a course by someone like a David Clark, go to some of the Cosmedent courses. I have no affiliation with them ...
Howard Farran: Cosmedent? Buddy Mopper?
Dr. Volker: Buddy Mopper.
Howard Farran: In Chicago.
Dr. Volker: Yes, and you have Newton Fahl, who I think is absolutely fantastic, Jason Smithson ...
Howard Farran: Where ...
Dr. Volker: He's out of Brazil.
Howard Farran: Brazil.
Dr. Volker: Jason Smithson, he lectures for them as well.
Howard Farran: Out of England?
Dr. Volker: Out of England.
Howard Farran: Oh, Newton Fahl lectures for Cosmedent with Buddy Mopper in Chicago?
Dr. Volker: Yes, they're at the learning center there ...
Howard Farran: And Jason?
Dr. Volker: And Jason. And a couple of others whose names will pop in my head in just a second.
Howard Farran: Wow.
Dr. Volker: I mean, if you're going to learn, you learn there. And it's [crosstalk 00:12:07]
Howard Farran: Buddy Mopper's amazing.
Dr. Volker: He is.
Howard Farran: He actually started as a pediatric dentist.
Dr. Volker: He did and you know what's interesting, he actually uses more profanity than you.
Howard Farran: Than me?
Dr. Volker: I didn't think was humanly possible ...
Howard Farran: There is someone out cussing me? Oh my gosh. He's a great guy. I love that guy.
Dr. Volker: Him and his son is really nice ...
Howard Farran: And his businessman is ... I'm 100% Irish. At 2 parents, 4 grandparents, and 8 grandparents ... But anyway, O'Malley. What is it? Paul O'Malley or what's his partner's name?
Dr. Volker: I don't know.
Howard Farran: O'Malley. Good ol' Irish man. We always go out and drink green beer afterwards.
So go through ... Edjumicate us on how to be a better cosmetic dentist.
Dr. Volker: Well, first, education obviously is the key. I guess another pearl that was one of the best tips I had gotten from my mentor was, "Always start at the two front teeth." I always find that it's very funny, but one of the things that I find ... And that's one of the reasons why I'm always putting numbers on teeth, is that I always find that you get this beautiful layering and then, I don't know if you see these guys, and they're ... And let me tell you, there's some terrific young guys.
Let me name check two right now, Matt Costa and Stephen Kuzmak, who do some just gorgeous color work with their composites. They're fantastic, but I see some people who will post some cases and they'll layer colors, and they'll cut back, and they'll do all this fancy ceramist type stuff. Then you'll see that the two front teeth don't really look identical.
So one of the best things that I've always taught and in my classes I always that you want the two front teeth to be as symmetrical as possible, right? I mean, it's so simple, but all it would take sometimes is just to level ... sitting the patient up.
In fact, that is by far the best tip I have today is never do your cosmetic work ... Now, I'm a big guy, I like to eat ... So I'm a righty, I like to work at the 9 o'clock position. The further away that I have room for my gut, the better, but really you can sit at the 12 o'clock. But when you sit the patient up, and I've seen this happen numerous times to my residents, they'll sit up, all right, we'll finish a case, they'll have the patient recline in the chair, they'll sit up and all of the sudden they teeth are either going this way, one is kind of cockeyed, or you have a very bizarre cant.
So what does the patient do? The first thing they're doing, they're sitting up, they're going to look in a mirror, all right. Take that view with them. If I'm going to do a case, if I have to level an incisor edge, sit the patient up straight in the chair, look at them just as I'm looking at you, and take a disk and level the incisor ledges. I find that that really gives a great sort of look to the teeth.
Howard Farran: And another thing I would stress is humility. So many dental assistants, the dentists don't utilize ... I'm sitting on this side, my Jan of 28 years is sitting on the other side, and whenever I'm looking at that, I always ask Jan, she's looking at it from the other side, and I can't tell you how many times she gives me great feedback, you know what I mean? I'm leveling or doing anything and I'm like, "What do you think, Jan?". I'll ask Jan 10 times before I ask ... more than the patient, you know what I mean?
Dr. Volker: Right.
Howard Farran: Because she's on a completely different angle. So why are people ... Like, when I take an impression, I always show it to Jan and if Jan doesn't like it, she doesn't even tell me, "Oh, I don't like it. I think this area ... I think we should ... ," she just throws it away.
Dr. Volker: Right in front of you.
Howard Farran: Yeah, the minute I see it hit the trash, I'm like, "Well, I guess we're going to take another impression." You know what I mean?
Dr. Volker: So this one isn't good, huh?
Howard Farran: So what other pearls and low-hanging fruit would you give to these people?
Dr. Volker: Well, again, that for me is the best one. And then it's really practice. One of the other best pearls is, you know, you still have some confidence hopefully left over from school. Practice on people ... Practice your polish. One of the things I see is there's a lot of cases I don't feel have the time to take the polish, not the final gloss, but the actual primary anatomy of the teeth and have that smooth. You'll see pits. And a lot of times that can come from also an improper layering technique, but without question, the best thing I can do ... And remember, the term is cosmetic dentistry, you were talking about being humble. I can't tell you how many times I'll have someone in one of the classes go, "You know, I'm a cosmetic dentist." There's no such cosmetic dental specialty. That means absolutely nothing. That's great, I'm an un-cosmetic dentist ... What does that mean? So, the thing is, humility definitely, accept other people's criticism, and make sure those two front teeth are symmetrical. I think that's going to be an absolutely ...
Howard Farran: Now when you're talking about polishing, you talking about for direct composite veneers?
Dr. Volker: Right. So direct composite veneers, which I think is probably one of the hardest, if not the hardest, procedure we have to do to get correctly. That's why the Jason Smithson Disciple Thread is so popular, that's why anytime the cosmetic dentistry section is so popular because it's one of the harder procedures.
Howard Farran: Explain to these listeners who have never seen the ... You listed a podcast that they haven't seen the Jason Smithson Disciple thread. That is one of the most popular threads of all time. Would you explain that thread to ...
Dr. Volker: Sure. And funny because we're talking about Cosmedent, so one of the [inaudible 00:17:03] is Matt Costa. He had attended one of Jason's courses in Chicago and he just created a disciple thread, which is kind of dangerous because now we're breeding a religion of dentists, but hey, what are you going to do? And so, what he did is he posted a case and so people now started to post their cases as well, and you would get feedback ...
Howard Farran: And what kind of cases are they?
Dr. Volker: So they're all cosmetic cases. All direct composite cases. I think there were some indirect cases, but now it's grown to be an exclusively cosmetic ... exclusively composite cases, so anterior and posterior. And the nice thing is, there's a lot of international involvement. There's guys like Serhat Koken out of Turkey, who's posting some beautiful cases, and we have a couple of the Russians who post some absolutely gorgeous work ...
Howard Farran: That came from the Ukraine. Remember that?
Dr. Volker: The Ukraine, sure. Absolutely fantastic [inaudible 00:17:54] I think he went by. It was absolutely fantastic stuff. And I love that now we are starting to see a lot of involvement there because they have a certain aesthetic sensibility. And we as Americans have a certain aesthetic sensibility. I mean, even in the United States ... We have an aesthetic sensibility on the East Coast, I'm from New York, I practice about 20 minutes from here ... And then you get guys on the West Coast, with their big Chiclets, I'm just saying. I really like ...
Howard Farran: So who is going to be ... Do you have any children?
Dr. Volker: I have 2 ...
Howard Farran: How old are they?
Dr. Volker: A boy and a girl. I have a 10-year old boy and an 8-year old girl, and she's going on 18 very quickly.
Howard Farran: So she's 8, if she came into you 18 and said, "Dad, I want movie star teeth." Would you do direct or indirect?
Dr. Volker: You mean after I've spanked her for that? Absolutely I'm not too old to put you over my knee. Let's say 18? Interesting, because that's sort of my mental cu-off on when I would do a direct composite veneer.
Howard Farran: Really?
Dr. Volker: Right.
Howard Farran: What do you mean by that? Explain.
Dr. Volker: So usually ... And I have kids ... Now how about this, what about trauma cases? Now I have posted a trauma case on DT, we using direct composite. What do you do if a 7-year old boy walks into your office, with a fracture? Playing on the schoolyard, doing typical, dumb boy stuff, falls down, crack, hits the front tooth, chips the edge.
I have actually known somebody who said, "I'm going to put a veneer or a crown on that tooth. I'm going to do the endo, and I'm going to go ahead and crown it." And after, I was like, "Really? That's terrific." So I try to take a more conservative approach than that. So I would opt for, basically direct composite up until about the age of 18.
Now, there's certain materials I think work better than others, I will tell you that, in composite, in terms of maintaining their shine. And certain polishing techniques I think that work better than others. But again, a lot of it is how you handle the material.
Howard Farran: Okay. Well, name those products and name those polishing techniques.
Dr. Volker: Sure. Absolutely. So without question, I think right now, given the current technology, I still think you cannot beat the polish of a microfilled composite. As a final layer, obviously we know it's very weak, has a very low compressive and flexural strength compared to say a nano composite and certainly against a hybrid.
Howard Farran: Hybrid.
Dr. Volker: The problem with that is obviously the large fillers make everything very dull, but then the small filler size of the microfilled composite really maintains the polish. And I have cases going back, you know ... You said I'd been doing this for a long time, so thanks for the bump, but I've been doing it for about 10 years, I've been out for about 11. I've seen cases I did with microfill on ...
Howard Farran: But use name brands, though.
Dr. Volker: Oh, sure. Absolutely.
Howard Farran: Because my deal is with Dentaltown, no one has to practice solo again, so they want to hear ... somebody is out there listening ... I want to know what you use.
Dr. Volker: Sure. Absolutely.
So for microfilled, I think there's two major brands, I mean, I am very much use the Cosmedent brand. They put out many different shades and translucencies ...
Howard Farran: Now Cosmedent's Buddy Mopper.
Dr. Volker: That's Buddy Mopper's group ...
Howard Farran: Is it Microfill Renamel?
Dr. Volker: That's Microfill Renamel, so you have to say Renamel Microfill because I believe now Renamel is actually the composite name. So they have Renamel Nano and then you have Renamel Microfilled. So you have to be very short ...
Howard Farran: Is Renamel Nano, is that a hybrid?
Dr. Volker: That's the Nano Hybrid.
Howard Farran: Explain the Nano Hybrid, versus just back in the day when it was just hybrid?
Dr. Volker: Size. That's all it is. It's literally the size of the filler. So a Nano Hybrid just has very small particles of filler, where ... And a Microfilled is actually ...
Howard Farran: So is it safe to say, everything is a trade-off? If you want your car to be most fuel efficient, then make it out of, you know, papier-mâché. It's lightweight, it'll get 100 miles to the gallon.
If safety is your only thing, you're going to make it out of iron and you won't die, but you'll only get a mile to the gallon. Everything's a trade-off. So is it safe to say that, if you have hybrid, which means that there's a lot of big particles of rock in there, it's going to be stronger for like the back teeth. But then when you go to polish it, when one of those big rocks comes off, it's a rough surface, whereas a microfill is just going to be really smooth and polish-able, but it just won't have the strength.
Dr. Volker: Right. Absolutely.
Howard Farran: So the trade-off is that if you want strength, you're going to go in the the back teeth, and if you're going to want luster, you go to the front teeth ...
Dr. Volker: Right. I would use something like a Nano Hyrbid. But then there's the ... Is there a happy medium? Is there something we can use, I know 3M has a very nice product that we used a lot of times with the Bioclear technique.
Howard Farran: Which one is that?
Dr. Volker: Filtek Supreme.
Howard Farran: Filtek Supreme.
Dr. Volker: Filtek Supreme Ultra, I believe is what it's called and I believe it's one of the few completely Nano filled, although I could be wrong about that, composite. That handles nicely, it polishes, and most importantly, it maintains its luster for a good time.
The problem, of course, is we talked about with the hybrid composites is that they would stay, they would stay in there very strongly. They just would look very, very dull. Fillers would get plucked out of the matrix and you would have this sort of rough, irregular surface.
Howard Farran: Okay. And you also talked about not just the composite, but you talked about the polishing technique. So what is your polishing technique?
Dr. Volker: Sure. So there's a technique and again, remember I am on faculty at the Bioclear Learning Center, so it's actually called, and you can look it up on YouTube. Has a very funny name, it's called the Rock Star Polishing Technique.
Essentially, it's the use of a Brownine Point that you would use to polish [inaudible 00:23:20]. A course pumice, and then you would use a particular polisher from Jazz.
Howard Farran: Now do you know how to load a YouTube video onto a message board?
Dr. Volker: Yes, of course. I do it all the time to make fun of people.
Howard Farran: Start a thread on that.
Dr. Volker: I put it in already in one. Someone had asked me on one of my threads, "How do you maintain your composite so shiny?", and I put in the Rock Star 3-step Polishing Technique.
Howard Farran: Right on. So you want to stay and do dinner or something tonight?
Dr. Volker: Let's go. I'm here, I'm 20 minutes away. My wife gave me permission, she took the shackle off.
Howard Farran: So you've got a hall pass for the night?
Dr. Volker: I have a hall pass.
Howard Farran: Right on. Well, you're lecturing now.
Dr. Volker: I am, yes.
Howard Farran: And you've got 3 lectures.
Dr. Volker: All of them are in the New York area. I'll be in Nassau County on Monday, I'll be in NYU actually this Friday, and then I'll be at a local study club next Wednesday.
Howard Farran: Well, hey, if your study club or your dental meeting is looking for a speaker, I can tell you, this guy is a rock star on the message board. I love him to death, I'm your biggest fan ... Have him speak at your next Dental Society ... your next meeting. I'm your biggest fan.
Dr. Volker: Thank you so much. I really appreciate all the things you've done for dentistry in Dentaltown and also for dentistry as a whole.
It's absolutely fantastic to have Dentaltown in my life since its inception. So thank you so much for that. That's what I want to say on the record, so I appreciate that. Keep that, print that. Because I don't think enough people give you credit for what you do to your face and this is great that I get to actually say it to your face, so thank you.