Are patients in your practice ever kept waiting in the hygiene room for an exam? |
476 total votes |
|
87% |
a. Yes |
|
13% |
b. No |
|
|
If yes, how long is the average wait in your office for the doctor’s exam? |
399 total votes |
|
41% |
a. 0-5 minutes |
|
47% |
b. 6-10 minutes |
|
10% |
c. 11-15 minutes |
|
3% |
d. Longer than 16 minutes |
|
|
If you are the RDH, when does your doctor perform his/her exam? |
409 total votes |
|
2% |
a. Before you begin dental hygiene treatment |
|
11% |
b. During treatment |
|
83% |
c. After treatment |
|
4% |
d. At another appointment |
|
|
If you are the RDH, when do you prefer to have the doctor do the exam? |
407 total votes |
|
13% |
a. Before you begin dental hygiene treatment |
|
32% |
b. During treatment |
|
48% |
c. After treatment |
|
7% |
d. At another appointment |
|
|
If you are the dentist, when do you prefer to do the exams? |
47 total votes |
|
11% |
a. Before the RDH begins treatment |
|
13% |
b. During treatment |
|
68% |
c. After treatment |
|
9% |
d. At another appointment |
|
|
How is the doctor notified that an exam is needed? |
413 total votes |
|
5% |
a. Walkie-talkie |
|
11% |
b. Light system |
|
10% |
c. Buzzer system |
|
3% |
d. E-mail messaging |
|
7% |
e. Written note |
|
55% |
f. Verbal message |
|
8% |
g. Other |
|
|
How do you communicate your findings with the doctor? |
411 total votes |
|
0% |
a. Walkie-talkie |
|
1% |
b. E-mail messaging |
|
20% |
c. Written note |
|
75% |
d. Verbal message |
|
1% |
e. Through an assistant |
|
2% |
f. Other |
|
|
When a patient has treatment diagnosed in the hygiene room, how is that relayed to the front office? |
410 total votes |
|
0% |
a. Walkie-talkie |
|
4% |
b. E-mail messaging |
|
41% |
c. Written note |
|
40% |
d. Verbal message |
|
1% |
e. Through an assistant |
|
13% |
f. Other |
|
|
If your office doesn’t have an inter-office communication system, are there plans for adding one? |
275 total votes |
|
2% |
a. Yes, within the next three months |
|
1% |
b. Yes, within the next six months |
|
2% |
c. Yes, within the next year |
|
95% |
d. No |
|
|
If your office uses a walkie-talkie system, does the doctor also wear one? |
115 total votes |
|
17% |
a. Yes |
|
83% |
b. No |
|
|
Does your office conduct morning huddles? |
405 total votes |
|
39% |
a. Yes |
|
61% |
b. No |
|
|
What is your biggest frustration in communicating within the office? |
347 total votes |
|
16% |
a. Can’t find the person I am looking for |
|
20% |
b. No response from the intended person |
|
22% |
c. Interruptions prevent smooth message delivery |
|
41% |
d. Other |
|
|