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Holy Cow - Has 2013 been "Opposite Year" relative to 2012?!
Fellow Townies,First and foremost, we hope 2013 has treated your families and practices as scrumptiously well as possible!It's been an odd year. 2012 was killer busy - election year, patient flow metrics, Tx plan acceptance, blah, blah, blah. 2013 seems to be a photo negative - at least as it...  Read More
Why Patients Don't Pay and How to Handle It
Why Patients Don't Pay and How to Handle ItThere are only two reasons why patients do not pay.1. An Upset or a MisunderstandingAn upset patient could be caused from anything such as something was not said, or something was said and forgotten and/or not documented. Example: "I didn't hear him say...  Read More
Crown and Bridge Marketing by the Dental Hygienist
Crown and Bridge Marketing by Dental HygienistDental hygienists are usually the first ones to see a patient with chief complaints. These may include fractured teeth, caries, spaces created by missing teeth or defective anterior restoration, all of which can be restored by crowns, inlays, onlays or...  Read More
How to Increase Your Hygiene Production
How to Increase your Hygiene ProductionProduction levels vary hygienist to hygienist, even in the same practice. This is because the types of services vary greatly, depending on the provider. The most important thing should be patient care. Many of the things that will help you improve patient...  Read More
Consultant Tip: Tongue Cleaning
This is an example of what can be printed on card stock and given to your patients. TONGUE CLEANINGThe tongue is home to billions of bacteria which break down the dead skin cells, food debris and various secretions such as saliva and postnasal drip. This breakdown generates gases causing bad...  Read More
Never Withdraw Your Attention from the Patient
Withdrawing your attention from a patient can be perceived by the patient as a “put down”. In truth, it is a “put down”. Many years ago, I was at a boothmeeting with a company representative about hisservices at a convention.During our conversation the individual I was...  Read More
Best month in 25 YEARS!!
Posted onMy absolute favorite thing about helping dentists to improve their lives and practices is when I get success stories.Today, one of my private coaching clients and Elite Practice Mastermind members, Dr. Aaron Nicholas from Burtonsville, MD shot me a text letting me know that he had just...  Read More
Is CAMBRA being taught in Dental Schools? Hear from UNC!
School is back in session! Mostdental schools (if not all) teach CAMBRA protocols to students in somefashion. In this series Dr. Scott Eidson, Group Clinic Director at theUniversity of North Carolina School of Dentistry, provides an insider’slook into how UNC is teaching CAMBRA to the future...  Read More

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