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BUT IT DOESN’T HURT
You’re sitting next to the patient, waiting for his response. You’ve done it right. Showed your patient all the x-rays with the bone loss. Described the hygienist’s findings of 5 to 6 mm pockets, bleeding, the pus. Providing a pamphlet of periodontal disease and the oral systemic...  Read More
What Every Dentist Can Learn From Band Geeks
I was taking a few moments to get connected with my Facebook friends- that’s a nice way of saying I was procrastinating from doing something I’m not looking forward to doing- and came across a post about marching bands and Rolling Stone magazine. Peeked my interest so I followed the...  Read More
WORKING WITH FEARFUL PATIENTS- THE CONVERSATION
It doesn’t matter if patients react from flight or fight mode. Both types can be easy to work with and does not need to make for a stressful day at the office.These steps will help you connect, defuse, and gain case acceptance. Empathy- “Mr. X, you seem uneasy/unnerved. In my...  Read More
WORKING WITH FEARFUL PATIENTS- THE FIGHT
Patients that come from a place offightare easier to pinpoint, not easier to work with. The body has a defense mechanism that when put in dangerous, threatening, or fearful situations gets louder, bigger, and more aggressive to ward off what we perceive as a dangerous predator- yes, meaning you. I...  Read More
WORKING WITH FEARFUL PATIENTS- THE FLIGHT
Fear and dentistry seem to go hand in hand. Whether the fear comes from childhood experiences or is solely psychological, fear is a real thing that patients often bring with them to their appointments.Here’s what most dentists and their teams fail to remember: people have two biological,...  Read More

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