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Ep. 32 "When Two Insurance Geeks Get Together" with Colleen Huff, FAADOM
Mar 25, 2019Colleen Huff is our guest today and joins me to dish about dental insurance. She’s another insurance geek and has a good amount of tips to pass on in this episode. Listen in as we talk about your office and insurance: how to do it correctly and pitfalls to potentially avoid.6:40 What is...  Read More
142 - The #1 Reason You're Failing To Convert Prospects Into Paying Patients and How To Instantly Fix It
Every person who's been a Member in the  for more than a week ... knows that without a doubt ...The #1 reason you fail to convert prospects into paying patients is the failure to create positive expectancy in their minds. What is positive expectancy anyway? Simple: When your prospect hears your...  Read More
Consultant Tip: Handling Patient Complaints
Since dental practices deal with all kinds of people, there will be complaints from time to time no matter how well organized you are and/or how skillful your team. Hopefully you hear about them so you can handle them properly and get the patient happy and coming back in the future. Ignoring...  Read More
An Important Thing to Know
You do not win friends and influence patients when you use criticism, authoritative attitudes or high-pressure sales talk. You do win friends and influence patients when you really care about them and when you follow the rule be yourself. It is an interesting fact that people will respond to you...  Read More

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