BlogPosts

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Independent Contractors vs. Employees: What's the difference?
Today on Live From HR Base Camp, HR expert Kurt Tullar will be joining CEDR co-founder and CEO Paul Edwards again, as they discussproperly classifying your workforce. If your practice is like most,there’s a good chance any independent contractors you have hired couldactually be your...  Read More
What  Do You Think Happened When I Told My Patients They Have Periodontal Disease?
Hygienists see patients daily who have perio.What do you say when a longtime, routine hygiene patient who now has perio disease?Are you nervous they may go to another office if you tell them things in their mouth are not status-quo today?Will they complain because their insurance doesn't pay for...  Read More
Is Your Hygienist Asking This One Question?
Every day we work in the dental office, we ask our patients a variety of questions. There is one particular question that will be important to askand it will help you discover theexact treatment they would like and possibly never imagined it could be possible. Perhaps your patient never knew you...  Read More
Leave Management for Small Offices
In this podcast Paul Edwards and Michelle Oliver discuss the need toproperly address leaves of absence for situations such as medical ortemporary disability, by including a properly written policy in youremployee handbook. Warning: Not all policies are properly written. ...  Read More
Did You Get Your Hygiene Department Tune-Up?
It's been another 7500 miles and I know I need to take my car in for a tune-up!Thankfully I get a loaner vehicle so I don't have any major interruptions in my work and personal life.I also trust the dealership where I take my car and that's important to me.What about you? Do you take your car in...  Read More
9 Things You Never Want to Hear An Employee Say - Live from HR Base Camp Podcast #4
Today’s Live from HR Base Camp podcast is hosted by Paul and Kurt, andthey’ll be discussing what to do if you learn an employee has beensaying problematic things. 9 Things Click to subscribe to CEDR's Podcast   Read More
Job Descriptions, and Why You Need Them
Job descriptions are often the last item on a long list of to-dos when it comes to your employees. However, job descriptions are an essential tool in managing your employees and reducing your risk of liability.What makes them so powerful? Job descriptions are a written summary of the job duties and...  Read More
Strategies for transitioning when buying a new practice - Live From HR Base Camp Podcast #2
Today, Kurt joins Paul again for Live From HR Base Camp, this time to discuss strategies for having a smooth transition when taking over a new practice Transitioning Into A New Practice Click to subscribe to CEDR's Podcast   Read More
Four Things I Need You to Know When You Are Late for Work
There’s no getting around it: healthcare is an industry in whichservice is often measured by how long the patient had to wait for theirappointment. So, it stands to reason that one of the most frustratingthings to deal with is an employee who is habitually late, and whodoesn’t seem to...  Read More
Quitting Without Notice - Live From HR Base Camp Podcast #1
Today’s episode of Live from HR Basecamp discusses situations where anemployee quits or leaves without notice. We’ll tackle some commonscenarios, and how to handle them in a way that protects both you andyour practice. Quitting Without Notice Podcast ...  Read More
Are you using the right practice management software? We review 10 of them....
Your practice management software is the 'brain' of your business. Are you using the right one? We review 10 dental practice management software programs in a review on our . What do you think? Are you using the right practice management software for your business?Read more ---->...  Read More
Consultant Tip: How to Increase Hygiene Production
There are many things a hygienist can do to increase personal production. I highly recommend that you generate and print a report from your software showing the procedures and production by individual code. Do this for each hygiene provider in the practice. Look at the procedure counts for the...  Read More
Consultant Tip: Individual Staff Members Personal Production
The individual staff member's personal production is very important to the success or failure of your practice. There is great cost in running an office that every staff member does not see, such as taxes, rent, office supplies, technical supplies, insurance, computers, utilities, payroll, computer...  Read More
Consultant Tip:The Lifeline to Your Practice
The old adage is, your patients know first what’s not working in the practice and this starts with their very first contact. The telephone is the most overlooked piece of equipment in the dental practice, yet it is the most important.If your telephone is not handled correctly, your practice...  Read More
The difference between Management and Leadership
Leadership requires motivating and inspiring. Management includes organizing and staffing.Management involves creating an organizational structure, staffing the job with qualified individuals, communicating the plan, delegating responsibility for carrying out the plan and devising systems to...  Read More
Never Withdraw Your Attention from the Patient
Withdrawing your attention from a patient can be perceived by the patient as a “put down”. In truth, it is a “put down”. Many years ago, I was at a boothmeeting with a company representative about hisservices at a convention.During our conversation the individual I was...  Read More
Best month in 25 YEARS!!
Posted onMy absolute favorite thing about helping dentists to improve their lives and practices is when I get success stories.Today, one of my private coaching clients and Elite Practice Mastermind members, Dr. Aaron Nicholas from Burtonsville, MD shot me a text letting me know that he had just...  Read More
Consultant Tip: The Ultimate Goal of a Practice Management Consultant
The ultimate goal of a practice management consultant is to help steer the doctor client into a more predictable business model with less stress, delivering quality dentistry with a happy, well trained team. As a result of the consultant's input, the doctor should be able to administer their...  Read More
Encourage Patients to Take Advantage of Unused Insurance Benefits During the Last Quarter of the Year
Beginning in August, inform your patients that their yearly insurance benefit is about to end. You can do this several ways. You can send an End of the Year Insurance letter, have staff communicate it verbally to patients or print iton statements going out.A message shouldprint on every statement...  Read More
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