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Consultant Tip: Filling Short-Notice Changes
If the Scheduling Coordinator just can't prevent a change in the schedule, the next best thing is that any changes in the schedule be filled immediately. This means that if a patient says they can't make it tomorrow, you need to fill that slot before tomorrow gets here and you are all standing...  Read More
Why Patients Don't Pay and How to Handle It
Why Patients Don't Pay and How to Handle ItThere are only two reasons why patients do not pay.1. An Upset or a MisunderstandingAn upset patient could be caused from anything such as something was not said, or something was said and forgotten and/or not documented. Example: "I didn't hear him say...  Read More

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