Blog Posts

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Gossip at Work: The Hidden Cost of Chatter
Gossip may seem like harmless chatter, but it has the power to erode trust, damage morale, and derail productivity in your dental practice. In this episode, Sandy and Dana tackle the tough topic of workplace gossip—what it sounds like, why it spreads, and how to stop it before it takes a toll...  Read More
The Down Economy: Prepared Not Panicked
?? Dental Drill Bits Podcast Episode Title: Economy Down? Treatment Plan Up! Hosted by: Dana Salisbury & Sandy Pardue Episode Summary: When the economy starts to shake, most dental practices start to shrink. But Sandy says now is the time to lean in and level up—and she’s sharing exactly how to...  Read More
One-on-Ones Part 2: Keeping Your Dental Team Aligned & Engaged
Episode Summary: This week, Sandy is fresh off an energizing Front Desk Pro seminar in Burbank, California—and she’s bringing the heat! Dana and Sandy dive deep into a topic that every dental practice owner and manager needs to master: employee one-on-ones. From handling raise requests to...  Read More
Dusting Off My Dental Chops
Wow, 2025.  I've been involved in group dentistry for 25 years...yikes.   Lots of things going on in the world.   How are events impacting practice valuations, sales and the health of the overall dental economy? This blog is intended to help demystify the valuation and transition process and...  Read More
One-on-Ones: Keeping Your Dental Team Aligned & Engaged
Want to retain great employees and build a team that runs like a dream? It all starts with one-on-one conversations that count. In this episode of Dental Drill Bits, Sandy Pardue and Dana Salisbury share how regular one-on-one meetings can transform your culture, boost accountability, and keep...  Read More
The Hygiene Appointment Fix
Is your hygiene schedule disappearing before your eyes? You’re not imagining it! No-shows, last-minute cancellations, and poor confirmation strategies can leave your hygiene team scrambling and your bottom line suffering. In this episode of Dental Drill Bits, Sandy Pardue and Dana Pardue...  Read More
Ring, Ring! Mastering the First Impression – Live Call Analysis
What You’ll Learn: The #1 mistake team members make when answering the phone—and how to fix it  How to confidently promote your doctor and practice without feeling "salesy"  The importance of a warm, engaging tone—and how to achieve it  How to avoid costly missed opportunities that waste your...  Read More
1668 Clinical Calibration with Dr. Bruce B. Baird : Dentistry Uncensored with Howard Farran
Dr. Bruce B. Baird is a 1980 graduate of the University of Texas Health Science Dental school in San Antonio. After graduation, he spent 4 years in the U.S. Army in Korea and at Ft. Sam Houston in San Antonio. After leaving the service he built a scratch dental practice in the small town of...  Read More
Interviewing for the Right Hire
Episode Description Hiring is one thing—but the interview process is where you make or break your chances of getting the right person. In this episode of Dental Drill Bits, Sandy Pardue and Dana Salisbury share expert strategies to help you conduct interviews with confidence, ask the right...  Read More
The Essentials of Dental Scheduling with Larry Guzzardo
the-essentials-of-dental-scheduling     Read More
Finding the Right Candidate
Finding the Right Candidate Hiring the right person for your dental practice can feel like searching for a unicorn—but it doesn’t have to be! In this episode of Dental Drill Bits, Sandy Pardue and Dana Salisbury dive deep into how to attract and hire top talent for your dental practice...  Read More
Front Desk Chaos to Clarity
Front Desk Chaos to Clarity In this episode of The Dental Drill Bits Podcast, Sandy and Dana tackle one of the biggest front desk challenges in dental practices—how to maintain consistency and organization when multiple team members rotate through the same position. ?? One doctor from...  Read More
Do You Really Need an Office Manager?
Do You Really Need an Office Manager?  In this episode of The Dental Drill Bits Podcast, Sandy and Dana tackle one of the most common dilemmas for dental practice owners—Do you really need an office manager? ?? Hiring an office manager can seem like the perfect solution to reducing stress and...  Read More
Profitable Accountability
  Profitable Accountability   Read More
Benefits of Employee Training
Benefits of Employee Training   Read More
Dental Customer Service Training with Heather Nottingham
Dental Customer Service Training      Read More
Facilitating Mutual Agreement
  Mutual Agreement McCracken   Read More
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