Are patients in your practice ever kept waiting in the hygiene room for an exam? |
476 total votes |
|
| 87% |
| a. Yes |
|
| 13% |
| b. No |
|
|
If yes, how long is the average wait in your office for the doctor’s exam? |
399 total votes |
|
| 41% |
| a. 0-5 minutes |
|
| 47% |
| b. 6-10 minutes |
|
| 10% |
| c. 11-15 minutes |
|
| 3% |
| d. Longer than 16 minutes |
|
|
If you are the RDH, when does your doctor perform his/her exam? |
409 total votes |
|
| 2% |
| a. Before you begin dental hygiene treatment |
|
| 11% |
| b. During treatment |
|
| 83% |
| c. After treatment |
|
| 4% |
| d. At another appointment |
|
|
If you are the RDH, when do you prefer to have the doctor do the exam? |
407 total votes |
|
| 13% |
| a. Before you begin dental hygiene treatment |
|
| 32% |
| b. During treatment |
|
| 48% |
| c. After treatment |
|
| 7% |
| d. At another appointment |
|
|
If you are the dentist, when do you prefer to do the exams? |
47 total votes |
|
| 11% |
| a. Before the RDH begins treatment |
|
| 13% |
| b. During treatment |
|
| 68% |
| c. After treatment |
|
| 9% |
| d. At another appointment |
|
|
How is the doctor notified that an exam is needed? |
413 total votes |
|
| 5% |
| a. Walkie-talkie |
|
| 11% |
| b. Light system |
|
| 10% |
| c. Buzzer system |
|
| 3% |
| d. E-mail messaging |
|
| 7% |
| e. Written note |
|
| 55% |
| f. Verbal message |
|
| 8% |
| g. Other |
|
|
How do you communicate your findings with the doctor? |
411 total votes |
|
| 0% |
| a. Walkie-talkie |
|
| 1% |
| b. E-mail messaging |
|
| 20% |
| c. Written note |
|
| 75% |
| d. Verbal message |
|
| 1% |
| e. Through an assistant |
|
| 2% |
| f. Other |
|
|
When a patient has treatment diagnosed in the hygiene room, how is that relayed to the front office? |
410 total votes |
|
| 0% |
| a. Walkie-talkie |
|
| 4% |
| b. E-mail messaging |
|
| 41% |
| c. Written note |
|
| 40% |
| d. Verbal message |
|
| 1% |
| e. Through an assistant |
|
| 13% |
| f. Other |
|
|
If your office doesn’t have an inter-office communication system, are there plans for adding one? |
275 total votes |
|
| 2% |
| a. Yes, within the next three months |
|
| 1% |
| b. Yes, within the next six months |
|
| 2% |
| c. Yes, within the next year |
|
| 95% |
| d. No |
|
|
If your office uses a walkie-talkie system, does the doctor also wear one? |
115 total votes |
|
| 17% |
| a. Yes |
|
| 83% |
| b. No |
|
|
Does your office conduct morning huddles? |
405 total votes |
|
| 39% |
| a. Yes |
|
| 61% |
| b. No |
|
|
What is your biggest frustration in communicating within the office? |
347 total votes |
|
| 16% |
| a. Can’t find the person I am looking for |
|
| 20% |
| b. No response from the intended person |
|
| 22% |
| c. Interruptions prevent smooth message delivery |
|
| 41% |
| d. Other |
|
|