Front Office Mastery

Credit Details
This electronically delivered self-instructional program is designated for 2 hours of CE credit by Farran Media.

The fee to view this course is $36. This cost includes the fee to take the exam and claim your CE credits.

The fee to view the entire series is $360. This cost includes all fees to take all exams and claim your CE credits.

Synopsis:
This is a comprehensive course that teaches doctors and team members how to organize their front office systems. Learn how to create productive days with less stress, better control the phones, increase new patient numbers, reactivate patients, improve communication skills, increase treatment acceptance, predict and control broken appointments and excel in other activities that will result in increased income.

Description of Speaker:
Sandy Pardue, Director of Consulting with Classic Practice Resources has consulted with practices throughout North America for the past 25 years. She is an energetic and highly competent lecturer, author and consultant. She has been published in major dental journals and enjoys sharing her practice management advice on Dentaltown.com.

Also known as “Sandy Pardue” on Dentaltown.com. Sandy has contributed many articles, online CE courses and message board posts on Dentaltown.com.

Educational Objectives:
Upon completion of this course, participants should be able to achieve the following:

• Gain control over recall and patient retention
• Learn to recognize and handle patient objections
• Learn systems that will create predictability and consistency
• Discover why prospective new patients call and don't schedule
• Uncover the real cause of broken appointments and learn the solutions

Disclosure:
The speaker discloses that she has a financial interest in consulting dental professionals in the subject matter that he is lecturing on.

Legal Disclaimer:
The CE provider (Farran Media) uses reasonable care in selecting and providing content that is accurate. The CE provider, however, does not independently verify the content or materials. The CE provider does not represent that the instructional materials are error-free or that the content or materials are comprehensive. Any opinions expressed in the materials are those of the author of the materials and not the CE provider. Completing one or more continuing education courses does not provide sufficient information to qualify the participant as an expert in the field related to the course topic or in any specific technique or procedure. The instructional materials are intended to supplement, but are not a substitute for, the knowledge, expertise, skill and judgment of a trained health care professional.

Licensure:
Continuing education credits issued for completion of online CE courses may not apply toward license renewal in all licensing jurisdictions. It is the responsibility of each registrant to verify the CE requirements of his/her licensing or regulatory agency.

State CE Requirements:
Click Here for CE requirements by state. Please note that this information is current as of the time of listing. This information is subject to change at any time from the state boards. For the most up-to-date information, please contact your state board directly.

Refund Policy
There are no refunds for Online CE courses. Please contact technical support if you run into technical difficulty.

For any questions, please contact Nareg Apelian, DMD, Director of Continuing Education at nareg@farranmedia.com