Practice Management, HR and Accounting

Creating a Remarkable Dental Practice: How to Thrive!
This course summarizes the most important elements in creating a remarkable dental practice. Beyond that, it teaches a unique and highly effective way to bring change into your practice, both with...
Fred Joyal
CE Credits: 1.25
Gen Y (Aren’t They In Your Office?)
A millennial researcher explains how to respect her generation’s quirks and characteristics, and how to connect with these potential patients.
by Katrina M. Sanders
2019 Articles
How to Sell More Without Being ‘Salesy’
For most people who don’t work in sales, the idea of having to 'sell' is about as palatable as eating fish eyes. Yet the reality is, if the business you work for (or own) stops selling, you’re out of...
by Angus Pryor
2018 Articles
Navigating the Dental Insurance Landscape: Optimizing Benefits Reimbursement
This one-hour course delves into the intricacies of the dental insurance claim review process. Gain insights into how benefit determinations are made, discover the common criteria that are reviewed...
Dr. Dominique Fufidio
CE Credits: 1.75
Creating a Remarkable Dental Practice: Your Digital Presence Using Social Media.
This course goes into the second critical stage of digital marketing: social media. You’ll learn what works, what doesn’t, where to put your time, what to post and how often, and why consumers care...
Fred Joyal
CE Credits: 1.25
Unlocking the Power of the Employee Retention Credit: Maximizing Your Practice’s Benefits
Dental, Orthodontic, and Endodontic providers who have been affected by government orders or experienced reduced revenue due to the COVID-19 pandemic could be eligible for the Employee Retention...
Sadler Graham, Matt Eddleman, and Kristina Mitro, DDS
CE Credits: 1.5
Creating a Remarkable Dental Practice: Your Digital Presence with your Website and Online Reviews.
A well-executed digital marketing presence is critical to practice success in this day and age. This course covers the foundational aspects, which include your website, how to effectively deal with...
Fred Joyal
CE Credits: 1.75
Testing Your HR Armor: How To Identify and Avoid Common Compliance Traps
Every year, lawmakers change dozens of employment laws and regulations at the state, federal, and local levels. As an employer, you must be compliant with ALL of the hundreds of laws that apply to...
Grace Godlasky
CE Credits: 2
Predictable Failures: How To Be HIPAA and Cyber Secure
In Today’s world, the next big emergency is always right around the corner. Whether it’s a computer issue, vendor issue, an angry patient, or a natural disaster, having a plan in place with always...
Amy Wood
CE Credits: 1.75
Covid Vaccines and Employees, What You Need to Know!
This CE course, exclusively created for Dentaltown, is designed to provide a comprehensive understanding of Covid vaccines from an HR perspective and clarify legal compliance issues surrounding them....
Paul Edwards
CE Credits: 1.75
Creating a Remarkable Dental Practice: Communication and the Patient Experience.
Effective communication has a profound effect on the success of the practice, as does the moment-by-moment experience of the patient. This course goes into the most effective ways to communicate with...
Fred Joyal
CE Credits: 1.75
Creating a Remarkable Dental Practice: The Physical Environment
This course talks about how you can improve the effectiveness of your practice environment, and especially how you can radically increase the results of your front desk.
Fred Joyal
CE Credits: 1.75
Division of Duties in a Dental Practice, Part 4: The Finance Coordinator
This course details how to establish an effective financial coordinator position in the dental practice. It includes a sample job description, the key tasks of the position, and how to find and hire...
Sandy Pardue
CE Credits: 1.5
Division of Duties in a Dental Practice, Part 3: The Insurance Coordinator
This course details how to establish an effective insurance coordinator position in the dental practice. It includes the advantages to keeping insurance in-house versus outsourcing, a job...
Sandy Pardue
CE Credits: 1.5
Division of Duties in a Dental Practice, Part 2: The Scheduling Coordinator
This course details how to establish a productive scheduling coordinator position in the dental practice. It explains the importance of having a designated person, a job description, key attributes...
Sandy Pardue
CE Credits: 1.5
Implementing Teledentistry into Your Practice
The future of dentistry is here and now. Since Covid, virtual visits are now part of reducing viral exposures in the dental office. Virtual visits can provide the pre-covid screening, triaging...
Maria Kunstadter, D.D.S.
CE Credits: 1.5
Starting Off Right: Transform Your 'Receptionist' into a Director of First Impressions
This course details how to raise up the receptionist position and establish a director of first impressions in the dental practice, along with key actions to ensure success. It includes the purpose...
Sandy Pardue
CE Credits: 1.5
Calamity, Catastrophe and Conflict Management.
Failure to address emotional turmoil is a dangerous business and can lead to burnout, depression, cardiovascular disease and many other physical ailments. This CE course focuses on proven methods to...
Kimberly Harms D.D.S.
CE Credits: 1.5
The Psychology Behind Why the Patient Says Yes or No to Diagnosed Treatment
Get your entire team on the same page by building their case presentation confidence and skill level with this in-depth treatment coordination training. This course focuses on how to easily increase...
Sean Field
CE Credits: 3
Creating a Remarkable Dental Practice: Building an Amazing Team
This course talks about the importance of practice culture, how to grow and shape an extraordinary team, and the challenges that all businesses face with hiring and how to improve your odds of...
Fred Joyal
CE Credits: 2.25
Creating a Remarkable Dental Practice: The State of the Dental Industry
This CE course dives deep into the current state of the dental industry, from insurance to technology to millennial employees. In addition it goes into the ideal mindsets necessary for a remarkable...
Fred Joyal
CE Credits: 2
The Coachable, Capable, Unstoppable Dental Team
When you think of individuals who are masters at their craft, not only are they capable, they also have an underlying foundational characteristic – coachability. Learn what it takes to make this...
Ms. Penny Reed
CE Credits: 2.25
Patient Retention Strategies for Practice Growth.
This course will expose how you are currently grooming your patients to experience the feeling of indifference toward you and your practice. Discover the strategies that can be taken to resolve your...
Dana Pardue Salisbury, MBA
CE Credits: 1.5
Hidden Treasures: Finding the Buried Profit In Your Practice
Understand that while some dentists are looking for the latest cutting-edge treatments or technology, many are frustrated, overwhelmed or plateaued. In this presentation, you will be introduced to...
Ms. Heidi Mount
CE Credits: 1.5
Declining Reimbursement is a Real Problem. Reverse the Trend with Your Own Membership Plan!
For decades dentists have experienced a significant decline in insurance reimbursement that has now become a crisis. Unfortunately, dental insurance has become a major obstacle to providing great...
Dave Monahan
CE Credits: 1.5
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