Maximizing Scheduling Opportunity
Maximizing Scheduling Opportunity
Systems and strategies to support your practice in keeping your schedule full, meet production goals and ensure consistency - and have a bit of fun while doing it!
Mary Beth Bajornas

Answering the practice phone, just to say you answered thephone is completely pointless unless you are DOING something with thoseanswered calls.We all know the importance of answeringyour practice phones. Minimum of 45 hours a week. During the WHOLE day.Every working day of the year, regardless if...  Read More
Posted on Said the busy mom, calling on her lunch hour to schedule herchildren’s next cleaning appointments, only to receive a long winded VMat the dental practice, not only detailing their business hours of everysecond/every day but advising that said busy mom chose to call...  Read More
2014 DRIVE FOR SUCCESS CHALLENGE!Ronald F. Arndt, DDS, MBA, MAGD, MCC - The Dental CoachMary Beth Bajornas, CEO, DSS, CMT, VA"Procrastination is the art of keeping up with yesterday."Procrastinationis the line that divides the 4% from the 96% of the health careprofessionals that reach Economic...  Read More
Notes. You can never have too many. You can always have not enough (and most do).Having consistent detailed notes attached to every patient, everyappointment, every treatment plan, every broken appointment, everyfamily file and every insurance description will not only make your lifeeasier, it will...  Read More
Posted on Either STAND OUT or STEP ASIDE If your practice isn’t the one to STAND OUT, you will be forced to STEP ASIDE to the practice that is.To a typical patient, a dentist is a dentist, a filling is a filling and a cleaning is a cleaning.What is the one thing that will always...  Read More
Hi. My name is Consistency. Want to hang out?
con·sist·en·cyconformity in the application of something, typically that which is necessary for the sake of logic, accuracy, or fairness.the achievement of a level of performance that does not vary greatly in quality over time.Consistency. We’ve all heard about how...  Read More
True that, right? All buyers are influenced, good and bad, by emotion.Emotionalconnections with your patients can determine the strength, length andprofitability of your relationship. Positive emotions build loyalty,trust and referral based growth. Everything that happens in yourpractice, from...  Read More
“In golf, as in life, it is the follow through that makes the difference.”Follow-up. We know how critical the correct follow-up can be in adental practice. It can make or break treatment case acceptance. It canmake or break a new patient scheduling. It can make or break thepositive...  Read More
More bang for your marketing buck...
Websites.Electronic Communication Systems. Direct Mail Marketers. Radio Ads.Newspaper Ads. Social Media Support. Logo memorabilia. Special Events.In house marketing gimmicks and print material. Newsletters. Emailblasts.Marketing isn't cheap, right? Youspend thousands of your hard earned dollars on...  Read More
Do you feel that way sometimes? Shufflin’ through a spotty scheduleand wondering where did Mrs. Smith’s crown appointment go, did anyonefollow up on Mr. Jones who was sent out for a root canal 4 months agoand wasn’t it time for Joe Schmoe to be seen here for PM since healternates...  Read More
Let's get right to it, shall we? Every single office has the same opportunitytoday to either KICK ASS or SUCK. It's your choice. Sometimes you mightneed support with systems to get you there, but every singleoffice/person has the same opportunity available to them upon openingtheir peepers for the...  Read More
Top 10 missed opportunities in your dental practice and what to do about it!
? Time ? Why you punish me? You’re welcome if you now have the Hootie and the Blowfish song stuck in your head. Too bad opportunity doesn’t come with an alarm; a buzzing signal tonotify us of opportunity directly ahead; pulling us from our harriedthoughts and opportunity detractors to...  Read More
When Donkey's Fly
Posted on Eliminate Cancellations? When donkey’s fly and hell freezes over maybe!To quote one of my favorite dental guru’s, Howard Farran, “To eliminate cancellations and fails you might as well pick up theearth and throw it into the sun”. I LOVE this! Everyone...  Read More

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