What is your dental practice’s brand? If it’s difficult to sum up your practice's distinctive qualities in a few words, then it may be time to rethink and refine your dental practice branding strategy to clearly communicate your value proposition.
Your dental practice branding serves as the cornerstone of your success, setting expectations and building trust with patients. Without it, patients who find you online won’t have any reason to choose you over your competitors.
In short, dental branding is more than just a logo or a catchy name. It’s the way prospective patients get to know you. In this article, we’ll explain the components of effective dental branding and how you can use branding to build trust and recognition.
What Is Dental Branding and Why Does It Matter?
Dental branding is all about making a good first impression. When someone new in your area is looking for a dentist, they’re probably going to start with a Google search. What they see after that initial search will tell them a lot about which dental practice is right for them – and it all starts with branding. Dental branding builds an emotional connection at first glance, ensuring that potential patients associate your practice with trust, quality care, and reliability.
Dental branding tells people in your service area what to expect if they make an appointment with you. It should convey all of these things.
- Who you are
- Who your patients are
- What treatments you provide
Your brand should be created with your target audience in mind – and that may not always be who you think it is. For example, a dentist specializing in pediatric dentistry might want colorful branding, but they also want to consider that perhaps not all rooms should be colorful. Perhaps you have a subset of patients that require more attention and are more sensitive to sights and sounds, in that case, you’ll want to ensure you have a calming, neutrally colored room.
Whatever branding you choose must be carefully curated and consistent across all platforms. That means that your practice website, social media accounts, and review profiles must all align with your brand in a way that clearly communicates who you are.
Why Is Dental Branding Important?
Dental branding is important because it allows dental practices to establish trust and reliability around the services they provide. The right branding ensures that your messaging is consistent and that you make a good (and lasting) first impression on anyone searching for a dentist.
Brand recognition is something that shouldn’t be underestimated. Research shows that a whopping 96% of consumers learn about local businesses online. Since online branding is at the heart of all branding in our digital age, you should embrace the idea that dental branding is essential and invest in memorable and consistent branding if you want to have a profitable practice.
Strong branding ensures that people who begin their search for a dentist in your area will remember you even as they check out your competitors. It may take a while for a new patient to book a cleaning, but you’ll have a better chance of attracting their business if you’ve prioritized branding.
Effective branding can also foster loyalty with your existing patients and increase the number of referrals you get. Prospective patients who look you up after a friend recommends you will be more likely to choose you for their dental needs if your branding backs up their friend’s referral.
Core Elements of a Strong Dental Practice Brand
A strong dental practice brand isn’t something you can develop on the fly. It must combine core elements that are proven to create a lasting impression on your target audience. Branding elements are broken down into three categories.
- Visual identity. These are the visual markers that make your brand instantly identifiable, and they include your logo, brand colors, and cohesive design elements.
- Brand Messaging. These include your brand’s mission, values, and a consistent brand voice that you’ll use on your website, social media, and everywhere else you appear online.
- Patient Experience. Patients experience your brand in multiple ways. Elements that fall into this category include your website and dental office design, your services, and how you and your staff welcome and treat patients.
Too often, dental practices take a patchwork approach to branding. You’ll need to consider your branding as a whole and think about what message you want to convey and how you want patients to view your practice, then build your brand from the ground up.
What Are the Steps to Build a Recognizable Dental Brand?
What does it mean to build a recognizable dental brand? Here are the steps you’ll need to follow, ideally with help from an experienced dental marketing agency.
1. Define Your Unique Value Proposition
Your unique value proposition is the one thing that sets your practice apart from others in your area. For example, yours might be the only practice to offer sedation dentistry for nervous patients, or you might offer a concierge service. Whatever it is, it should be something that only you can provide. This is the backbone of your branding – the reason patients choose your practice over others offering similar services.
2. Create a Consistent Visual Identity
A lot of branding happens at a glance. That means that you’ll need consistent visuals to represent your brand online, including a memorable logo, distinctive brand colors, and unique design elements that immediately identify your practice.
3. Enhance Your Online Presence
Most prospective patients will find your practice online, so you’ll need all of these things to enhance your brand.
- A professionally designed, user-friendly dental website
- Active social media profiles
- Positive online reviews that you actively manage
You must assume that any prospective patients who find your practice website will also look at your social media accounts and your reviews on sites such as Yelp or Healthgrades. That means everything must be consistent and true to your brand.
4. Utilize Professional Photography
Any photographs or other visuals that appear on your website, social media accounts, or printed marketing materials must be professional. Ideally, you’ll include photographs of your office and staff. Keep in mind that patient photos may only be used with permission.
By following these steps, your dental branding will help position you as a trusted authority in dental care.
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