New Book: Foolproof Appointment Scheduling

New Book: Foolproof Appointment Scheduling
Posted: January 29, 2007
A new training manual for dental offices is now available from The Practice Source, entitled  “Foolproof Appointment Scheduling: The 10 Things Every Staff Member will Need to Schedule Successfully”.
 
The 76-page manual is a component of “The Ultimate Staff”, a 5-volume boxed set that also includes easy-to-read and understand training manuals on recare, payment arrangements, meetings, and new patient exams.
 
“Throughout our careers as management consultants we have consistently seen practices struggle with effective scheduling,” according to authors Virginia Moore and Debbie Castagna. “This manual takes an office step-by-step through the 10 ‘must do’s’ for scheduling the ‘ideal day’.”
 
Included are chapters on: pre-blocking basics, scheduling to goal, ‘perfect’ appointment lengths, keeping patients active, the patient hand-off, the quick-call system and verbal skills for handling scheduling challenges.
 
“How scheduling situations and patients are handled has a profound effect on virtually every aspect of a practice, including productivity and profitability – not to mention stress,” the authors say. “By deciding ahead of time how to deal with these situations, and then adhering to those decisions, scheduling becomes a straightforward process with a consistently successful outcome.”
 
The manual sells for $99. When purchased as part of The Ultimate Staff, the 5-volume set retails for $447. Orders can be placed by emailing info@ThePracticeSource.com, or visiting www.ThePracticeSource.com
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