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T-Bone Speaks
T-Bone Speaks
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tagarwalnc
tagarwalnc

T-Bone Speaks S1Ep9 - Utilizing CEREC for Advanced Procedures

5/30/2016 10:27:45 AM   |   Comments: 0   |   Views: 176
Today's episode of T-Bone Speaks, we are joined by one of our trainers, Dr Benjamin Nemec. Benjie as we fondly call him, is our trainer here at 3D Dentist for our Maximum CEREC program. He's got 18 years of practice which means we are in good hands in terms of experience and the knowledge that he's acquired over the years. We'll be discussing a lot of interesting issues including strategies and techniques in maximizing technology in our practice.

Key Takeaways You'll Learn From this Episode:

  • Why you need to always ask the question, just because we can, should we?
  • You'll learn some tips on how to use CEREC's fullest potential
  • Why your practice should focus on patient relationships
  • How Benjie built a thriving practice even if he's not accepting insurance
  • It takes having a relationship and it takes having a conversation to be able to find out what patients really want
  • Why you should consider offering flexible payment plans 
  • The role of mindset in a successful practice
  • Why establishing those relationships and knowing the questions to ask are keys to a great practice
  • Why patients need to have ownership of their mouth
  • The biggest underutilized feature of CEREC - articulation
  • If you cram that into a time that you're in a hurry then it's not going to be about the patient at that point in time.

Listen to the Full Interview:

 

The decision behind Non-insurance practice

T-Bone said: You built a practice that is truly insurance independent and I know I've been a big proponent of many practices taking insurance but I would say that you built a practice without insurance. So, talk to us about that decision, how you got there and how does that work for you. Benjie's Reply: Well, how I got there was just the aspect of - I personally have moral or ethical problem charging people different fees for the same service and I don't have the mentality where I can do something of less quality. I'm a perfectionist by nature, believe in doing things the best of my ability that comes from father. You give a 110% in everything you do. And so, I had a problem charging a different fee for someone based upon whether they had insurance, didn't have insurance, etcetera. So my mindset was no my fee's my fee. I do things to the best of my ability and I charge a fee that I feel comfortable

Q&A

T-Bone asked:    Now, what do you do as a non-insurance office to differentiate yourself to get these types of cases, to get patients to say yes. Benjie Answered:     I think doing more dentistry on fewer people each day is based upon establishing those relationships. It's based upon talking about wants, not telling people what they need. That's always been my philosophy as dentistry is optional. It's a luxury in this country. We make sure our patients understand that I don't want any more dentistry on you than you want to do but more importantly I don't want do any less dentistry on you than you want to do. And it takes having a relationship and it takes having a conversation to be able to find out what patients really want from us and we ask a lot of questions to be able to differentiate what is important to them, what is their value system and how the pieces of the puzzle are going to fit together for that patient T-Bone asked:    So you're flexible like, people can pay you when they want, how they want. They can put a check in the mail? Benjie Answered: No. I mean, we're flexible from the standpoint of we're flexible on payment plans whether they're smaller in office payment plans or an outside source like care credit or Wells Fargo, you know, there's certainly also what we call lay away plans that we do in our practice where people put away money towards procedures over time and we treat them as they cache enough funds and that's also one of my big proponents of CEREC. CEREC gives you flexibility financially that not having large [13:13 lump fees?] allows you to do is it allows you to segment out procedurally things and sometimes do things before the money comes in if it just makes more sense.

Full Episode Transcript:

Untitled-1

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