Dentist could learn a lot from White Castle, the first fast food restaurant in the U.S. which opened in 1921 at 110 West 1st Street in Wichita, Kansas. McDonald's didn’t start until 1940 and KFC was 1952. Founded by fry cook Walter Anderson and real estate agent Billy Ingram, they started selling hamburgers for five cents apiece.
Dentist could learn a lot from White Castle
The White Castle customer cult is legendary, not to mention the subject of the 2004 stoner classic Harold & Kumar Go to White Castle. The average store manager has put in 21 years. Every single person who reports to CEO Lisa Ingram has been with the company at least 25 years. Family First, Business Second, Lisa is the granddaughter of founder Bill Ingram. In 1950 Lisa expanded into frozen burgers via retailing chains like Kroger’s Dillons here in Wichita and Wal-Mart which now accounts for over 20% of revenue. But… they don’t franchise and that is an innovators dilemma since McDonald franchisees were the source of major innovations like the fish sandwich when St Louis Catholics couldn’t eat meat on a Friday night. Wichita the home to White Castle, Pizza Hut, Coleman Co, Cessna, Beech, Lear Jet, and me.