005: Judy Kay - Conflict Resolution within the Den
Welcome to another episode of The Dentalpreneur Podcast. On today’s show we’re talking with Judy Kay. Judy is a very successful coach in the dental field that focuses on conflict resolution within your practice to primarily make the work place for you, your staff, and your patients more enjoyable. Even though Judy’s main focus is not increasing revenue in your practice; by increasing staff morale, it’s something you, your staff, and your patients will feel hence increasing the cash flow in the practice.
Patients can feel when there is tension in the office either between co workers or even between staff and the patient. These feelings are going to drive patients away because, let’s face it, who wants to be put in an uncomfortable situation. This is why Judy is such a successful coach. With her positive attitude she can mend the leaks in your practice that could be costing you money, patients and possibly even good employees.
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