Sandy Pardue, Consultant/Classic Practice Resources
Sandy Pardue, Consultant/Classic Practice Resources
Sandy Pardue of Classic Practice Resources & Dana Pardue Salisbury discuss issues facing the dental practice owner of today.
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Sandy Pardue
Sandy Pardue

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Hiring Series: Why Your Job Offer Letter Could Make or Break Your Next Hire
Hiring Series: The Drill on Job Offers   Why Job Offers Matter Skipping this step can leave your practice exposed. Without a written offer, team members may not know:          How much they’re being paid               What benefits are included               Who they report to            ...  Read More
Hiring Series: Don’t Skip This Step—Reference Checks That Matter
Episode Description In this episode of Dental Drill Bits, Sandy Pardue and Dana Salisbury continue their step-by-step Hiring Series with a focus on reference checks. Too many dental practices skip this step because it feels awkward or unnecessary, but failing to do so can cost you money, morale,...  Read More
From Sucktember to Success: How to Save Your September
In this episode of Dental Drill Bits, Sandy Pardue and Dana Salisbury explore the often-overlooked power of a well-crafted job description. They explain why generic or outdated descriptions can set your practice up for failure, creating confusion, legal risk, and missed hiring opportunities....  Read More
Hiring Detour: How Culture Shapes Every Hire
In this episode of Dental Drill Bits, Dana Salisbury and Sandy Pardue discuss the challenges of hiring and retaining new employees in dental practices. They explore the reasons behind high turnover rates, the importance of effective onboarding, and creating a welcoming workplace culture. The...  Read More
Interview Techniques that Work
Episode Summary / Show Notes   Sandy and Dana share real-world examples, cautionary tales, and the subtle cues they watch for that a resume will never reveal. They cover how to avoid common pitfalls like skipping the interview entirely, how to keep interviews consistent and bias-free, and why you...  Read More
Hiring Series: Hiring Efficiently with a Group Interview
What You’ll Learn in This Episode:          Why group interviews can save you hours and improve hiring decisions               How to structure the perfect group interview from start to finish          How to test candidates’ listening and retention skills on the spot          The importance of...  Read More
Marketing Your Practice to Top Talent
From crafting compelling headlines and utilizing creative job titles to understanding hiring psychology, Sandy and Dana share strategies to elevate your job ads and recruit with intention. They also explore the power of nontraditional hiring sources and the importance of keeping your energy...  Read More
Job Descriptions Might Be Costing You Great Hires (Part 3: Creating Job Descriptions)
Episode Summary: In this episode of Dental Drill Bits, Sandy Pardue and Dana Salisbury explore the often-overlooked power of a well-crafted job description. They explain why generic or outdated descriptions can set your practice up for failure—creating confusion, legal risk, and missed hiring...  Read More
The Truth About Dental Marketing
What if your marketing isn’t the problem—but your expectations are? In this episode, Dana and Sandy welcome Grace Rizza, the powerhouse behind Identity Dental Marketing, to break down why most dental campaigns fall flat—and what actually works. From unethical agencies to underfunded ad budgets,...  Read More
Hiring or Hustling Backwards? (Part 2: Leadership, Metrics & the True Cost of Delay)
In Part 2 of the Hiring Series, Dana and Sandy dive deep into what happens between identifying a hiring need and getting the green light to bring someone on board. From pecking orders to prep work, leadership courage to legal compliance, they unpack everything you should have in...  Read More
Hiring or Hustling Backwards?
In this kickoff to the Hiring Series, Dana and Sandy break down how to assess whether your practice truly needs to hire or if it’s time to get serious about systems, training, and communication first. They walk through real-world scenarios (yes, including a team walking out!) and offer tools to...  Read More
Meetings That Matter: How to Run Productive Dental Team Meetings
A dental team without effective meetings is like a GPS with no signal—lost, frustrated, and going in circles. In this episode, Dana and Sandy dive into the often-overlooked power of consistent, structured team meetings. From setting agendas and reviewing stats to celebrating birthdays and...  Read More
Marketing Can't Save You From a Bad Phone Call
You can have the best marketing strategy in the world, but if your phone skills are lacking, patients will walk. In this episode, Dana and Sandy get real about what happens when dental teams unknowingly drive callers away with poor phone habits, disconnection, or defaulting to “no.” They walk...  Read More
Making Membership Work: Clearing Up some of the Myths and Why It’s Reshaping Dentistry
Membership Plans That Work: What Compliance Really Looks Like Dental membership plans aren’t new—but compliance around them is becoming more critical than ever. In this episode of Dental Drill Bits, Sandy and Dana are joined by Jane Levy, Co-founder and CEO of Plan Forward, to uncover how...  Read More
Lonely at the Top, Leading with Authority (Even When You’re Friends)
We’re diving into a topic many practice managers quietly struggle with—what happens when your team feels more like friends than employees? Dana and Sandy tackle a heartfelt listener question: “How do I manage a team I’ve been friends with for years?” Whether you were promoted from within, or...  Read More
Vacation-Proof Your Practice
Episode Description Taking time off as a dental professional shouldn't leave you stressed out or worried about what's happening back at the office. In this episode of Dental Drill Bits, Sandy breaks down how to set your team up for success before you leave—so you can truly unplug. They cover...  Read More
Gossip at Work: The Hidden Cost of Chatter
Gossip may seem like harmless chatter, but it has the power to erode trust, damage morale, and derail productivity in your dental practice. In this episode, Sandy and Dana tackle the tough topic of workplace gossip—what it sounds like, why it spreads, and how to stop it before it takes a toll...  Read More
The Down Economy: Prepared Not Panicked
?? Dental Drill Bits Podcast Episode Title: Economy Down? Treatment Plan Up! Hosted by: Dana Salisbury & Sandy Pardue Episode Summary: When the economy starts to shake, most dental practices start to shrink. But Sandy says now is the time to lean in and level up—and she’s sharing exactly how to...  Read More
One-on-Ones Part 2: Keeping Your Dental Team Aligned & Engaged
Episode Summary: This week, Sandy is fresh off an energizing Front Desk Pro seminar in Burbank, California—and she’s bringing the heat! Dana and Sandy dive deep into a topic that every dental practice owner and manager needs to master: employee one-on-ones. From handling raise requests to...  Read More
One-on-Ones: Keeping Your Dental Team Aligned & Engaged
Want to retain great employees and build a team that runs like a dream? It all starts with one-on-one conversations that count. In this episode of Dental Drill Bits, Sandy Pardue and Dana Salisbury share how regular one-on-one meetings can transform your culture, boost accountability, and keep...  Read More
The Hygiene Appointment Fix
Is your hygiene schedule disappearing before your eyes? You’re not imagining it! No-shows, last-minute cancellations, and poor confirmation strategies can leave your hygiene team scrambling and your bottom line suffering. In this episode of Dental Drill Bits, Sandy Pardue and Dana Pardue...  Read More
Ring, Ring! Mastering the First Impression – Live Call Analysis
What You’ll Learn: The #1 mistake team members make when answering the phone—and how to fix it  How to confidently promote your doctor and practice without feeling "salesy"  The importance of a warm, engaging tone—and how to achieve it  How to avoid costly missed opportunities that waste your...  Read More
Interviewing for the Right Hire
Episode Description Hiring is one thing—but the interview process is where you make or break your chances of getting the right person. In this episode of Dental Drill Bits, Sandy Pardue and Dana Salisbury share expert strategies to help you conduct interviews with confidence, ask the right...  Read More
Finding the Right Candidate
Finding the Right Candidate Hiring the right person for your dental practice can feel like searching for a unicorn—but it doesn’t have to be! In this episode of Dental Drill Bits, Sandy Pardue and Dana Salisbury dive deep into how to attract and hire top talent for your dental practice...  Read More
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