This was a VERY hot topic so Sandy Pardue and I decided to dive further into it and even provide you with scripts and cancellation policies to format and say.
However, we need to understand that broken appointments WILL happen but it should not be the norm.
We need to also understand that charging patients for this is a band-aid to the problem, not the solution.
So what are the proper steps and procedures to take when this occurs? And how can we minimize broken appointments?
In this episode Sandy lets us know exactly what we need to do.
Listen here or wherever you listen to podcasts:
Let us know your thoughts, and please share this episode with one other person
p.s. if you have any specific questions/ concerns you want Sandy Pardue to answer pertaining your practice, team, or systems... let us know! Post your question in this group or message us directly. I can assure you we will get it covered and provide you with actionable instructions to grow your practice.