Podcast/Blog Posts

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Top 5 Ways to Increase Hygiene Profitability
Listen Here: Sandy Pardue gives us a list of 5 things we need to review ASAP to make sure we are getting the absolute most out of our hygiene department. 1. Learn what procedures are not being performed. 2. Set goals JUST for your hygienist 3. Learn how to pay your hygienist  4. Do a "Hygiene...  Read More
Howard Speaks: Listen to treatment plan expert Amy share tips on leading the patient to schedule for treatment and turn a cancelation into a rescheduled appointment.
Nothing compares to a beautiful conversation with a beautiful mind which in the dental office can be a catalyst for innovation. Listen to treatment plan expert Amy share tips on leading the patient to schedule for treatment and tun a cancelation into rescheduling an appointment. Nothing compares...  Read More
Howard Speaks: Dr. Tater Tot shares his Tips On Temps (TOT)
Dr. Tater Tot shares his Tips On Temps (TOT)    Read More
The Perfect Verbal Skills to Get 5 Star Reviews
Listen Here: In this episode Sandy Pardue let's us know how there is so much more that happens besides just "asking" for a review... and sometimes we don't even ask! So  in this episodes we break down the steps. A couple things you want to do is: Boost the confidence of your team. Make sure your...  Read More
Howard Speaks: I saw a tornado once. It really blew me away.
I saw a tornado once. It really blew me away. If you don't have tornado insurance for your dental office and it gets blown away, you won’t be covered. I saw a tornado once. It really blew me away.    Read More
Important KPIs Every CFO (or Dentist) Must Track
While we near the two year mark on the pandemic, making smart decisions in your business are more important than ever. For dentists (and CFO leaders), being able to clear see and report on key metrics is essential.  can help you do just that. But what should be included on your dashboard? In this...  Read More
How to Handle Unauthorized Overtime with Your Employees
Listen Here:  Here are a couple things you want to do: You need a time clock software. (Sandy recommends a software) Don’t give everyone access to change their time clock. Create a policy, and be super specific in this policy. (Sandy gives us great examples). What to say if someone still violates...  Read More
5 Actions You Need to Take Right Now to Get the Momentum Started
The last thing you want to do in 2022 is play catch up or start off slow. And you especially don't want your team knowing or feeling it is slow! We discuss: 1.Invest 139 dollars in a book called: National Dental Advisory Service.  2.Keep educating patients. Most practices have another practice...  Read More
Howards Speaks: How do you prevent corruption, embezzlement, and fraud in your dental office business?
How do you prevent corruption, embezzlement, and fraud in your dental office business?   How do you prevent embezzlement   Read More
Course - A Typical Case of Dental Embezzlement.
Course details and registration information are in the video.  .   Read More
Dental Business Tools
Working smarter and not harder is a key to success in many industries, including dentistry. As dentists, you need to work smart so that you have time to help as many clients as possible. From a business coach's perspective, these  will help you do just that.   1. Budgeting Tool A budgeting tool...  Read More
Top 10 Mistakes to Avoid When Running a Dental Practice
FIND OUT MORE For more information please check out the articles and webinars in the  section of our Learning Centre. For all our previous articles, webinars and video updates, .  Read More
Top 10 Mistakes to Avoid When Running a Dental Practice
FURTHER INFORMATION ON BUYING A DENTAL PRACTICE When buying a dental practice (especially if it’s for the first time), you need the competent hands of qualified professionals. Not only have we been helping the UK’s dentists to buy, start and sell dental practices for nearly 20 years, we are...  Read More
7 Legal Pitfalls to Avoid when Buying a Dental Practice
The Dental Business Guide Podcast Episode | February 16th Arun Mehra and Kate Ford Arun Mehra: Hello there now welcome back to the dental business guide podcast and today I’m joined by Kate Ford from Rudlings Wakelam Solicitors. Hi, Kate, how are you? Kate Ford: Hi, I’m not too bad yourself? Arun...  Read More
How-To Fix Burnout: Creating a Fantastic Culture with Steve Anderson Pt. 1
How-To Fix Burnout: Creating a Fantastic Culture Learn two critically important ingredients contributing to burnout in this conversation with Steven Anderson from Total Patient Service Institute. Join Steven, Katie, and Tyler Johnson as they discuss how the pandemic has contributed to burnout...  Read More
How-To Fix Burnout: Patient Conflict with Laura Nelson Pt. 2
How-To Fix Burnout: Patient Conflict with Laura Ne You don't want to miss Part Two with Laura Nelson, from Front Office Rocks, as she discusses staff conflict and hiring. Listen as she gives tips on combatting the two of the most common causes of burnout amongst dental professionals. Show...  Read More
How-To Fix Burnout: Patient Conflict with Laura Nelson Pt. 1
How-To Fix Burnout: Patient Conflict with Laura Ne Do you enjoy patient conflict? We don't either! Here to walk us through how to deal with difficult conversations is Laura Nelson from Front Office Rocks. In this Part One episode, learn from the best on changing your mindset and diffusing bad...  Read More
How-To Fix Burnout: Creating a REAL Team with Kerry Straine
How-To Fix Burnout: Creating a REAL Team with Kerr Don't strangle your co-workers! Kerry Straine joins Katie and Curtis in the discussion about burnout in dentistry. Listen in as Kerry gives a wealth of knowledge on personal development and building a great team. Show links: kerry@straine.com   Read More
How-To Fix Burnout: A Cautionary Tale with Dr. Brett Kessler
How-To Fix Burnout: A Cautionary Tale with Dr.  To kick off our new series of episodes on burnout in dentistry, we have Dr. Brett Kessler joining us. As a dentist, 14th district ADA trustee, and addiction recovery advocate, Dr. Kessler discusses the pitfalls of unaddressed burnout and how he...  Read More
Should You Charge Existing Patients for Broken Appointments?
This was a VERY hot topic so  and I decided to dive further into it and even provide you with scripts and cancellation policies to format and say. However, we need to understand that broken appointments WILL happen but it should not be the norm. We need to also understand that charging patients...  Read More
Howard Speaks: Your treatment plans must last at least five years.
Your treatment plans must last at least five years. Patches will come back to bite you, especially on the elderly who usually outlive everyone’s expectations. Your treatment plans must last at least five years   Read More
7. How-To Keep Chairs Full by Using Data with Weston Lunsford
How-To Keep Chairs Full by Using Data with Weston We are wrapping up our series on filling chairs with our CEO Weston Lunsford as we get into how data affects the schedule. The patient demographic is changing to an online model. Many patients don't just want to be able to schedule online; they...  Read More
6. How-To Fill Chairs by Reducing No Shows with Drew Dickinson from Modento
How-To Reduce No Shows with Drew Dickinson  Sick of confirmations and reminders? Tired of waiting for already late patients to fill out their paperwork? Katie and Curtis are at it again with Drew Dickinson, RDH, and co-creator of Modento.  They get into: -Communication with patients and its...  Read More
4. How-To Fill Chairs by Diagnosing Future Treatment with Dr. Gregg May
How-To Fill Chairs by Diagnosing Future Treatment  It’s hard enough to build a practice… so how can you rebuild one multiple times? According to our guest, you do the right thing for patients at the right time with the right people, and everything else falls into place. Join us this week for a...  Read More
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