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Christmas Parties of Christmas Past
Avoiding a Griswold Christmas Party: What Dental Offices Should Know Before December Hits Every dental practice has a Christmas party story — the sweet ones, the funny ones, and the ones everyone silently agrees never to speak of again. Sometimes it's wholesome: potlucks, ornament swaps, and...  Read More
1682 Legal Responsibility in Dentistry with Evan Sampson : Dentistry Uncensored with Howard Farran
Episode #1682 of Dentistry Uncensored with Howard Farran dives into the legal side of dentistry with attorney Evan Sampson of Post & Schell — a seasoned expert who has spent over a decade guiding dentists through transactional, regulatory, and litigation challenges. From practice...  Read More
Valuation Blind Spot:  Price Per Patient
Most of us are familiar with practice valuations being expressed by a variety of metrics - e.g. % of revenues, multiple of Seller Discretionary Earnings (SDE), or multiple of EBITDA or "Cash Flow".     These are all commonly accepted, relevant metrics, especially when comparing valuations across...  Read More
Planning for 2026 starts now
Episode Summary In this strategic and energizing episode of Dental Drill Bits, Dana and Sandy unpack one of the most overlooked drivers of practice stability and growth, your annual planning session. Together, they walk through the questions, metrics, team conversations, and leadership decisions...  Read More
Dental Patient Communication Software 2026: Top 10 Tools Compared (Features & Pricing)
As a dental practice owner or office manager, you understand the importance of effective communication with patients. Lackluster communication can lead to no-shows and cancellations, both of which are costly for dental practices. According to Dental Economics, a single no-show per day can result...  Read More
The Duality of Overhead
The topic of "Overhead" can be a tricky one.   Certain big decisions - e.g. real estate - can have long-lasting financial impacts as can practice style and preferred staffing model.   Mature practices - particularly those inside of ~5 years until retirement - tend to drift into the glidepath of...  Read More
Why Some Dentists Love Dentistry (and Others Can’t Wait to Leave)
Why Some Dentists Love Dentistry (and Others Can’t Wait to Leave) In every industry, there are people who wake up excited to do what they love—and others who are counting down the days until retirement. Dentistry is no exception. Spend enough time around dental professionals, and you’ll quickly...  Read More
1680 Connected Technology Solutions at Dentsply with Max Milz and David Ferguson : Dentistry Uncensored with Howard Farran
Max Milz is Group Vice President Connected Technology Solutions at Dentsply Sirona, leading its digital healthcare portfolio, which includes imaging, CAD/CAM, surgical equipment, and AI-based clinical software. A passionate tech leader, he previously spent 12 years at Siemens AG, including five...  Read More
Top 10 Dental Scheduling Software Tools for 2025 to Cut No-Shows and Grow Your Practice
Patients expect to book dental appointments online in seconds. The right dental scheduling software lets them do that 24/7, reduces no-shows, and frees your team from phone tag. This guide covers how it works, which features matter most to independent practices, the top 10 tools for 2026, and how...  Read More
1679 Navigating the Next Big Thing, AI in Dental Practice Management : Dentistry Uncensored with Howard Farran
Howard was the keynote speaker of the ICCMO back in September to discuss all things business and dental in light of the AI wave. AUDIO - DUwHF #1679 - The Next Big Thing VIDEO - DUwHF #1679 - The Next Big Thing   Read More
When Negativity Spreads: How Complaining About Patients Hurts Your Practice Culture
?? Episode Summary: In this week’s episode of Dental Drill Bits, Dana Pardue and Sandy Pardue tackle a topic every dental team faces but rarely talks about — complaining about patients. What starts as harmless venting can quietly poison your team’s morale and even drive productivity down. Dana...  Read More
The Complexities of Hiring an Associate
The Complexities of Hiring an Associate Dentist How to know when you’re ready, what to ask, and why associateships rarely last more than two years. Hiring an associate dentist is one of the biggest decisions a practice owner will ever face — and one of the easiest to get wrong. In this episode...  Read More
1676 AI, DSOs, & Advice for New Grads with UNLV’s Advanced General Dentistry Fall 2025 Class : Dentistry Uncensored with Howard Farran
Howard joins UNLV’s Advanced General Dentistry Fall 2025 class to share straight talk on what life looks like after graduation. From the impact of AI on dentistry, to the myths and realities of DSOs, to why private practice is still a strong path. This episode is packed with advice for new...  Read More
Rants, Reflections, and Real Customer Service Lessons
This week on Dental Drill Bits, Dana and Sandy open up about real-world customer service experiences that prove just how important it is to put yourself in the patient's shoes.  Dana kicks things off with her eye doctor visit, from tiny-font registration forms to confusing waiting rooms and...  Read More
How the One Big Beautiful Bill Act Impacts Dentistry in 2025 & Beyond
We'd like to thank Jared Ripplinger of CMP, a Utah accounting firm, for this guest blog post.  We'd like to thank Jared Ripplinger of CMP, a Utah accounting firm, for this guest blog post.  The , and education funding across America. Dental practice owners face specific impacts that require...  Read More
Hiring Series: Why Your Job Offer Letter Could Make or Break Your Next Hire
Hiring Series: The Drill on Job Offers   Why Job Offers Matter Skipping this step can leave your practice exposed. Without a written offer, team members may not know:          How much they’re being paid               What benefits are included               Who they report to            ...  Read More
Hiring Series: Don’t Skip This Step—Reference Checks That Matter
Episode Description In this episode of Dental Drill Bits, Sandy Pardue and Dana Salisbury continue their step-by-step Hiring Series with a focus on reference checks. Too many dental practices skip this step because it feels awkward or unnecessary, but failing to do so can cost you money, morale,...  Read More
Payroll
While getting the historical payroll figures accurate remains important from a due diligence perspective, understanding the exact payroll you’ll be stepping into as the new owner on Day 1 must be the priority. Why?  Because historical payroll data is just that, history.  A lot can happen in any...  Read More
From Sucktember to Success: How to Save Your September
In this episode of Dental Drill Bits, Sandy Pardue and Dana Salisbury explore the often-overlooked power of a well-crafted job description. They explain why generic or outdated descriptions can set your practice up for failure, creating confusion, legal risk, and missed hiring opportunities....  Read More
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