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Top 10 Dental Scheduling Software Tools for 2025 to Cut No-Shows and Grow Your Practice
Patients expect to book dental appointments online in seconds. The right dental scheduling software lets them do that 24/7, reduces no-shows, and frees your team from phone tag. This guide covers how it works, which features matter most to independent practices, the top 10 tools for 2026, and how...  Read More
Demystifying the "Work Back Period"
Overview – The “Work Back” Period The most common objection to pursuing a transition to or affiliation with a dental group – vs. selling to another private dentist – is the amount of time the seller is asked to commit to continue leading the practice post-closing – aka the “Work Back” period. DSOs...  Read More
1679 Navigating the Next Big Thing, AI in Dental Practice Management : Dentistry Uncensored with Howard Farran
Howard was the keynote speaker of the ICCMO back in September to discuss all things business and dental in light of the AI wave. AUDIO - DUwHF #1679 - The Next Big Thing VIDEO - DUwHF #1679 - The Next Big Thing   Read More
1678 Jazz Imaging with Aaron DeCorte, VP Sales & Marketing : Dentistry Uncensored with Howard Farran
Joining just prior to the launch of the SOLO sensor in 2016, Aaron brings over 30 years of sales, sales management, and marketing experience between Silicon Valley startups, virtual training, and dental imaging technology to JAZZ Imaging. Aaron’s first experience in digital radiography was with...  Read More
Pulse of the Practice
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When Negativity Spreads: How Complaining About Patients Hurts Your Practice Culture
?? Episode Summary: In this week’s episode of Dental Drill Bits, Dana Pardue and Sandy Pardue tackle a topic every dental team faces but rarely talks about — complaining about patients. What starts as harmless venting can quietly poison your team’s morale and even drive productivity down. Dana...  Read More
1677 Biodontics & the Future of Dentistry with Dr. Edward Rossomando : Dentistry Uncensored with Howard Farran
Dr. Edward Rossomando DDS, PhD is presently an emeritus professor at the University of Connecticut School of Dental Medicine. Dr Rossomando earned a DDS from the University of Pennsylvania and a PhD from the Rockefeller University. He is the author of more than 200 research papers and two books....  Read More
The Complexities of Hiring an Associate
The Complexities of Hiring an Associate Dentist How to know when you’re ready, what to ask, and why associateships rarely last more than two years. Hiring an associate dentist is one of the biggest decisions a practice owner will ever face — and one of the easiest to get wrong. In this episode...  Read More
1676 AI, DSOs, & Advice for New Grads with UNLV’s Advanced General Dentistry Fall 2025 Class : Dentistry Uncensored with Howard Farran
Howard joins UNLV’s Advanced General Dentistry Fall 2025 class to share straight talk on what life looks like after graduation. From the impact of AI on dentistry, to the myths and realities of DSOs, to why private practice is still a strong path. This episode is packed with advice for new...  Read More
Rants, Reflections, and Real Customer Service Lessons
This week on Dental Drill Bits, Dana and Sandy open up about real-world customer service experiences that prove just how important it is to put yourself in the patient's shoes.  Dana kicks things off with her eye doctor visit, from tiny-font registration forms to confusing waiting rooms and...  Read More
How the One Big Beautiful Bill Act Impacts Dentistry in 2025 & Beyond
We'd like to thank Jared Ripplinger of CMP, a Utah accounting firm, for this guest blog post.  We'd like to thank Jared Ripplinger of CMP, a Utah accounting firm, for this guest blog post.  The , and education funding across America. Dental practice owners face specific impacts that require...  Read More
1675 The Fully Digital Dental Lab with Joe Lynch : Dentistry Uncensored with Howard Farran
Joe Lynch is the Head of Customer Success at Dandy, where he leads teams that help dental practices thrive through digital transformation. Before Dandy, he built his expertise in healthcare strategy and operations at Bain & Company, advising Fortune 100 companies on Go-to-Market and Post Merger...  Read More
Hiring Series: Why Your Job Offer Letter Could Make or Break Your Next Hire
Hiring Series: The Drill on Job Offers   Why Job Offers Matter Skipping this step can leave your practice exposed. Without a written offer, team members may not know:          How much they’re being paid               What benefits are included               Who they report to            ...  Read More
1674 Great Oral Health with Dr. Paul O'Malley DDS, FABD, FIADFE : Dentistry Uncensored with Howard Farran
With over 30 years of experience in dentistry, Dr. O'Malley developed a deep passion for minimally invasive, biological, and holistic care - an approach he continues to practice at his California-based office.  Throughout his career, he noticed a recurring pattern: most of his patients were...  Read More
Improve Your Patient Retention Rate by Doing This
Are you struggling with your dental patient retention? As dentists, it can be disheartening to see patients leave and go to a competitor.  is far more costly than retaining existing ones, so focusing on patient retention is essential for practice growth. At Titan Web Agency, while we focus on...  Read More
Hiring Series: Don’t Skip This Step—Reference Checks That Matter
Episode Description In this episode of Dental Drill Bits, Sandy Pardue and Dana Salisbury continue their step-by-step Hiring Series with a focus on reference checks. Too many dental practices skip this step because it feels awkward or unnecessary, but failing to do so can cost you money, morale,...  Read More
Payroll
While getting the historical payroll figures accurate remains important from a due diligence perspective, understanding the exact payroll you’ll be stepping into as the new owner on Day 1 must be the priority. Why?  Because historical payroll data is just that, history.  A lot can happen in any...  Read More
From Sucktember to Success: How to Save Your September
In this episode of Dental Drill Bits, Sandy Pardue and Dana Salisbury explore the often-overlooked power of a well-crafted job description. They explain why generic or outdated descriptions can set your practice up for failure, creating confusion, legal risk, and missed hiring opportunities....  Read More
Catching The Falling Knife
DISCLAIMER:  I’m not an attorney, I’ve spent millions on legal fees, and I stayed at a Holiday Inn Express last night.  This is not legal advice! We are seeing a pronounced uptick in financially distressed private practices of all sizes and varieties across the country. There is no singular...  Read More
Hiring Detour: How Culture Shapes Every Hire
In this episode of Dental Drill Bits, Dana Salisbury and Sandy Pardue discuss the challenges of hiring and retaining new employees in dental practices. They explore the reasons behind high turnover rates, the importance of effective onboarding, and creating a welcoming workplace culture. The...  Read More
1673 You Don’t Know Jack! with Dr. Jack Dillenberg & Michelle Barry : Dentistry Uncensored with Howard Farran
Dr. Jack Dillenberg, Dean Emeritus of the Arizona School of Dentistry and Oral Health and the former Mayor of Jerome, Arizona, has a lifetime of funny stories. In his travels on behalf of public health and dentistry programs, he’s met everyone from Bob Marley and Stevie Wonder to Mother Teresa and...  Read More
Categories: Public Health
1672 Oral & Maxillofacial Surgery with Paul Kelly DMD, MS : Dentistry Uncensored with Howard Farran
Today, we’re joined by someone who’s been a trusted name in the East Valley for almost two decades — Dr. Paul Kelly. Dentists, physicians, and patients all know him not just for his skill, but for the genuine care he puts into every interaction. Year after year, his peers have voted him a Phoenix...  Read More
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